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FAQ's

What is the charge on my credit card?
There are extra charges on my credit card?
I may have registered twice?
How do I confirm my registration?
I receive an error when registering?
I completed registration  and need to change some data?
I require assistance?

If your question is not listed please complete the “contact us” information..
1. What is this charge on my credit card statement? The charge on your credit card statement is the registration fee. To look up the charge. You must have the following:- First and last four numbers of your credit card- Credit card expiration date (MM/YY)- Amount of the charge- Date of the chargePlease send us the information and we will contact you within 24 hours.
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There are extra charges on my credit card?
Please determine if the extra charge (or charges) on your online credit card statement is a pendingcharge. If so, your bank will cancel it in a few days. A pending charge appears, most likely, because you submitted incomplete or inaccurate information when submitting payment. Even if you received an error message, your credit card company will place a pending line item in your online statement. A final charge will be completed only for successful registrations for which you received a confirmation code.

  
I may have registered twice?
If you received two confirmations with two different confirmation numbers, then you have submitted two separate registrations. Use our “contact us” option to send us an email, and include your name, email address, and the confirmation numbers you received, and we will respond to you promptly.

  
How do I confirm my registration?
If you created a Username and Password, you can access your confirmation as follows: Go to www.EZToRegister.com  - -Enter the Username and Password If you did not create a Username and Password, use our “contact us”  option to send us an email, and include your name, email address entered during registration, name of event/organization.

  
I receive an error when registering?

To protect against credit card fraud, the billing address you input during the registration process is compared to the address your credit or debit card issuer uses for verification purposes. You may receive an Address Verification Service (AVS) error even though the billing address you input exactly matches the address on your credit or debit card statement. This is because many credit and debit card issuers subscribe to a service that maintains cardholder address information for fraud prevention purposes. Your card issuer is responsible for supplying and updating this information, and your verification address may not be updated.When processing your registration, if your card issuer notifies us that the address you input does not match its verification address, you are not registered and you will not be charged for the transaction. However, you may have a "pending" line item for the charge amount on your statement. Your bank will cancel this pending item in a few days according to its schedule

  
I completed registration  and need to change some data?
The administrator has access to your registration information, and each administrator handles change requests differently. Please contact the administrator directly. You may find administrator contact information in several places.

  
7.   I need help to complete my registration. If you lost your Internet connection before submitting payment information or if you are getting an error message, please use our help form to send us an email. Please tell us: - The specific message that appears- The page you were on when you got stuck- Also make sure to include your name, email address, and the event, membership, or subscription for which you were trying to register

  
8.   I have a question about the event, organization or subscription. EZToRegister.com provides online registration services for organizations, events and meetings. Although we work closely with our clients, we do not have information about each organization, event, meeting or subscription beyond what appears on the online form. If you have a question not related to the online transaction, please contact the organizer directly.